Get in Touch

We're here to help you discover the perfect Japanese beauty products for your needs. Our team in Tokyo is ready to answer your questions and provide expert guidance.

Contact Information

Location:
Shinjuku, Tokyo, Japan

Email:
For cooperation, product inquiries, orders, and general questions, please use the form below. We are happy to hear from you.

Business Hours:
Monday - Friday: 10:00 AM - 6:00 PM (Japan Standard Time)
Saturday: 10:00 AM - 4:00 PM (Japan Standard Time)
Sunday & Japanese National Holidays: Closed

How Can We Help?

Whether you have questions about:

• Product recommendations for your skin type or concerns
• Authenticity and sourcing of our products
• Shipping and delivery to your country
• Order status and tracking
• Returns and refunds
• Our esthetic salon in Tokyo

We're here to assist you with personalized service backed by over 15 years of professional beauty expertise.

Expert Beauty Consultation

Not sure which products are right for you? Our team has over 15 years of experience helping clients achieve beautiful, youthful skin. Feel free to reach out for personalized product recommendations based on your skin type, concerns, and beauty goals.

Response Time

We typically respond to all inquiries within 24-48 hours during business days. Please note that responses may take longer during Japanese national holidays.

Thank you for choosing authentic Japanese beauty. We look forward to helping you on your J-Beauty journey!